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Forest Escapes – Guest Information & Policies
Welcome to Forest Escapes Koyna, a serene retreat in the heart of a wildlife-rich, eco-sensitive zone. We care deeply about nature and your comfort. Please take a moment to read our policies to ensure a safe, sustainable, and enjoyable stay.
Check-in & Check-out
- Check-in: 1:00 PM
- Check-out: 10:00 AM
- Early check-in or late check-out is subject to availability and at the discretion of the resort.
Documents Required
- Guests must present the following at check-in:
- Booking confirmation via email/SMS (with Booking ID)
- Valid photo ID with address (Driver’s License, Voter ID, Passport, or Ration Card) for all Guests, including Children.
- Note:
- All reservations require 100% advance payment.
- Bookings are subject to government regulations at the time of check-in. In case of a lockdown or natural calamities, bookings may be rescheduled.
- The resort reserves the right to cancel or modify reservations in cases of fraud, misuse, or booking errors.
Cancellation Policy
- We are unable to accept cancellations, and advance payments are non-refundable.
- In case of unforeseen circumstances, if you inform us at least 1 day in advance, we can reschedule your stay within 180 days, subject to availability and any difference in rates.
- Please note that no refunds or adjustments are possible for bookings between 20 December – 5 January, Diwali, and long weekends.
Guests & Visitors
- Extra Person Charges: Applicable for anyone above 5 years of age; mattress provided.
- Visitor Policy: INR 2,000 + taxes per visitor, including one meal, with a maximum stay of 2 hours. Non-residential guests cannot access rooms.
- Right to Admission: Management may deny admission or ask guests to leave for the safety and comfort of others.
Dining & Meal Plans
- Meals are served a la carte, buffet, or TDH, depending on occupancy.
- Meal Plans:
- EP: Room only
- CP: Room + Breakfast
- MAP: Room + Breakfast + Dinner
- AP: Room + Breakfast + Lunch + Hi-Tea + Dinner
- Meal Timings:
- Breakfast: 8:00 AM – 10:00 AM
- Lunch: 1:00 PM – 3:00 PM
- Hi-Tea: 5:00 PM – 6:00 PM
- Dinner: 8:00 PM – 10:30 PM
- Room Service: Available at management discretion, may be limited on peak days.
- Forest Bar: Well-stocked; liquor served at reasonable rates.
- Outside Food: Not allowed.
Eco-Friendly Practices & Wildlife Safety
- Forest Escapes is located in a wildlife-rich, eco-sensitive zone. Please help us keep Koyna green and beautiful.
- Towels & Linen: Provided at check-in and refreshed every 3 days to save water and reduce chemical use.
- Housekeeping: Daily between 9:30 AM – 6:00 PM.
- Plastic-Free Stay: We do not provide disposable amenities. Guests are encouraged to bring toothbrush, toothpaste, and slippers.
- Noise & Fireworks: Firecrackers and loud music are strictly prohibited.
- Wildlife Safety: For the safety and security of our guests, it is highly recommended to stay indoors after midnight. Forest Escapes is located in a wildlife zone near a biodiversity hotspot. You may encounter various animals, including snakes, insects, and mosquitoes. Most snakes in the area are non-venomous and prefer to avoid humans. Our trained staff are prepared to safely handle any rare encounters with venomous snakes, so there’s no need to worry.
- Insect Activity: Most insects are active between 6:00 PM – 8:00 PM. Please keep mesh doors/windows closed. Insect repellents are available on request.
- By respecting these practices, you help preserve Koyna’s fragile biodiversity for future generations. Learn more: Responsible Tourism – Agreen Hotels
Swimming Pool
- Operational: 8:00 AM – 6:00 PM
- Proper swimwear is mandatory. Swimming in T-shirts, sarees, salwars, long trousers, or any clothing not deemed swimwear is strictly not allowed.
- Children must be accompanied by adults at all times.
Parking & Vehicle Policy
- Self-driven vehicles: Parking is available inside the resort.
- Vehicles with drivers: Parking is available at Riverside Inn.
- During high occupancy, no vehicles will be allowed inside the resort; all parking will be at Riverside Inn.
- Important: Parking is at the owner’s risk; the resort management is not responsible for any theft or damage to vehicles.
Other Policies
- Guests must not damage property or belongings; any damage will be charged.
- All activities are subject to weather conditions.
- Meal and activity rates are subject to change; prevailing rates at check-in apply.