Wind Chalet – Guest Information & Policies

Check-in & Check-out

 

• Check-in: 1:00 PM
• Check-out: 10:00 AM

Cancellation & Refund Policy

 

• We are unable to accept cancellations, and advance payments are non-refundable.
• In case of unforeseen circumstances, if you inform us at least 1 day in advance, we can reschedule your stay within 180 days, subject to availability and any difference in rates.
• No refunds or adjustments are possible for bookings between 20 December – 5 January, Diwali, and long weekends.

Meal Arrangements

 

• Breakfast, lunch, and dinner are available. Please inform us in advance so our caretaker can prepare accordingly.

Important Note

 

• Generator backup is not available in case of electricity failure.

Eco-Friendly Practices & Wildlife Safety – Wind Chalet Koyna

 

• Wind Chalet is located in a wildlife-rich, eco-sensitive zone. Please help us keep Koyna green and beautiful.
  • Towels & Linen: Provided at check-in and refreshed every 3 days to conserve water and reduce chemical use.
  • Housekeeping: Available daily between 9:30 AM – 6:00 PM.
  • Plastic-Free Stay: We do not provide disposable amenities. Guests are encouraged to bring their own toothbrush, toothpaste, and slippers.
  • Noise & Fireworks: Firecrackers and loud music are strictly prohibited.
  • Wildlife Safety: For your safety, it is highly recommended to stay indoors after midnight. Wind Chalet is near a biodiversity hotspot, and you may encounter animals such as snakes, insects, and mosquitoes. Most snakes are non-venomous and avoid humans. Our trained staff are prepared to safely handle any rare encounters with venomous snakes.
  • Insect Activity: Most insects are active between 6:00 PM – 8:00 PM. Please keep mesh doors/windows closed. Insect repellents are available on request.
• By respecting these practices, you help preserve Koyna’s fragile biodiversity for future generations.